You’ve Got Questions. We’ve Got Answers.
We’ve put together some of the most commonly asked questions we receive below. If you don’t see what you’re looking for or still need further information, please get in touch and we’ll make sure to get you an answer as soon as possible.
FREQUENTLY ASKED QUESTIONS
Why rent when I can buy?
Great Question! While renting isn't for everyone, it is a cost effective option for both the budget savvy bride as well as the eco-conscious bride. If you only plan to wear the dress for one day, it's a great way to save several hundreds (or thousands) of dollars, while sustainably minimizing waste.
You also won't have to worry about getting the dress cleaned and preserved after the wedding, or having it take up space in your closet or attic for years and years in the hopes that some day your daughter "might" want to wear it. Newsflash...she probably won't!
Weddings are expensive, and every bride wants to look beautiful on her special day without breaking the bank. That's why renting a wedding dress is an increasingly popular option.
But the good new is, you don't have to rent. At Bridal Closet we have options for those who wish to rent or for brides who prefer to buy!
Are your rental gowns cleaned?
Yes! Our gowns are professionally cleaned and inspected top to bottom the moment they return from an event. We use the most advanced cleaning processes to ensure quality control while keeping those with sensitive skin in mind!
Do you charge for appointments?
We do not charge for appointments. However, to ensure that we are able to provide the best service possible to all of our clients, we require a valid credit card on file for all appointments. This credit card will be used in the event of an appointment cancellation or no-show. If you need to cancel or reschedule your appointment, we ask that you provide us with at least 48 hours' notice. If you fail to provide 48 hours notice or do not show up for your appointment, we will charge your credit card on file a fee of $25.
Do you offer alterations?
While we do not offer alterations in-house, should you need custom alterations, we can refer you to some of the most qualified and talented bridal seamstresses in Maryland and Virginia--who we work very closely with.
What sizes do your dresses com in?
We carry sizes 2 - 22 in our store, and we can special order as small as a size 0 and up to a size 28 in select styles.
What forms of payment do you accept?
We accept cash and all major credit cards (except American Express). We do not accept checks.
We also offer payment plans for off-the-rack purchases and special orders.
Do you offer consignment?
At Bridal Closet, we take great pride in providing high-quality products and exceptional service to our clients. We carefully select each item in our store to ensure that it meets our standards for quality, style, and value. However, due to the nature of our business and the products we sell, we do not accept consignment items from individuals or other businesses for resale in our store.