FREQUENTLY ASKED QUESTIONS
You’ve Got Questions. We’ve Got Answers.
We’ve put together some of the most commonly asked questions we receive below. If you don’t see what you’re looking for or still need further information, please get in touch and we’ll make sure to get you an answer as soon as possible.
Why rent when I can buy?
Great Question! While renting isn't for everyone, it is a cost effective option for both the budget savvy bride as well as the eco-conscious bride. You won't have to worry about where to have the gown cleaned. Renting also eliminates the need for you to dedicate precious space to a garment that your daughter "might" want to wear.
Are gowns cleaned?
Our gowns are cleaned when and inspected top to bottom the moment they return from an event. We use the most advanced cleaning processes and keep those with sensitive skin in mind!
How do you make the gown fit my fabulous and unique size?
We get it; there’s no other woman like you. And, there are also no dresses like ours! We hand select and design and make our own to be reshaped, refitted, taken up or let down… you name it, and we can make the (temporary) adjustments to fit you. Our team is so dedicated to your satisfaction, we’ve been known to spend hours finding and fitting dresses for our special brides. So once you find the dress(es) to your delight, reserve your time with us in person or online and we will work our magic. We also include undergarments in your rental so the gown will fit and feel like it did in the store!